LTB 031/20 – Royal Mail Personal Injury Compensation Scheme (PICS)

Royal Mail Personal Injury Compensation Scheme (PICS)

Further to LTB 419/2017 regarding the above.

I have received a number of enquiries from members whose initial claim commenced prior to the 1st April 2017 and were, therefore, being processed under the previous Royal Mail Personal Accident Benefit Scheme (PABS).

A number of our members’ have received a provisional payment and were notified by Royal Mail Group if they subsequently received a life assessment, then under the terms of the original Scheme, they would be paid any outstanding balance, in line with the life assessment.

My original LTB stated that claims lodged prior to the changes (1st April 2017) would be dealt with under PABS and that was my understanding. Royal Mail agree that is the position. However, they continue to add the caveat that no additional payments will be made under either Scheme if the member receives compensation from any other source.

I have raised the issue with Royal Mail and they remain adamant that the overriding principle of the schemes is that no payment will be made under such circumstances.

I have subsequently obtained legal advice from our Solicitors and they are of the opinion, that as the basis of PABS and PICS, clearly states that the terms of the schemes are non-contractual, discretionary employee only compensation schemes, provided by Royal Mail, who reserve the right to withdraw, or vary the terms of the scheme, or cancel the scheme in its entirety, in its sole and absolute discretion at any time, this does not leave us any legal basis in which to challenge their position.

Royal Mail Group’s continued position is disappointing. I have held off sending out the LTB as we have been attempting to settle individual claims that have fallen foul of Royal Mail Group’s position but it is now clear that their position is final.

If you have any queries regarding the above please contact Tony Rupa, Head of Legal Services, Communication Workers Union, 150 The Broadway, Wimbledon, SW19 1RX. Telephone 0208 971 7444 or via email